Service
Email and SMS automation that sends the right message after each customer action
A form, a purchase, a due date or a stage change triggers the message. Domains and sender names are set up properly, consent is recorded, and replies and opt-outs update the contact record.
- Built for
- Teams that send reminders and updates by hand
- Channels
- Email and SMS, within consent and sender rules
- Staff role
- Approve wording, handle replies
- Price
- Request a quote
For teams that send the same reminder every week
Where a message depends on a date, a status or a form, it can be sent by the system. The wording and the rules are yours.
- Schools and review centers
- Clinics and property managers
- Lenders and cooperatives
- Ecommerce stores
- Membership groups and service firms
How it works
Triggers
Triggers are defined
A form, a purchase, a due date, a stage change or a date-based rule starts each sequence.
List
The contact list is cleaned
Duplicates are removed and the consent status of each contact is recorded.
Setup
Domain and sender name
The email domain and SMS sender name are set up and verified.
Write
Templates and sequences
Messages are written and approved by you before anything is sent.
Send
Messages send automatically
Replies and opt-outs update the contact record.
Report
Delivery reporting
Delivery, opens, clicks and replies are reported.
From a customer action to a recorded message
- Customer action is recorded (Form or due date), Automated
- Consent status checked (Contact record), Automated
- Email or SMS sent (Approved template), Automated
- Reply or opt-out recorded (Contact record), Automated
- Staff handle replies (Inbox), Your staff
- Delivery report (Weekly), Automated
What we need from you and what we handle
We need from you
- Your contact list, with how consent was collected
- DNS access for your email domain
- Sender name documents for SMS registration
- The message wording you approve
- A person who handles replies
We handle
- Mapping the triggers with you
- Cleaning the list and recording consent status
- Domain authentication and SMS sender setup
- Writing, testing and scheduling the sequences
- A delivery report and a staff walkthrough
What a first project includes and what it leaves out
Included
- Domain and sender setup
- Up to three automated sequences
- List import with consent fields
- A delivery report
Left out
- SMS and email platform usage fees
- Newsletter writing as an ongoing service
- Purchased lists, which are never used
Limits we state plainly
- Marketing messages need consent and an opt-out under the Data Privacy Act of 2012. SMS sender names need telco or provider approval.
- Philippine telcos block SMS that contains links or suspicious content, so links in SMS are restricted and messages are written accordingly.
- Email reaching the inbox depends on domain authentication and list quality.
- SMS is billed per message by the provider.
Tools and channels involved
Mailchimp, ActiveCampaign, GoHighLevel or HubSpot for email, Semaphore or Twilio for SMS, Google Workspace or Microsoft 365 mail, and n8n to connect them. See the GoHighLevel, HubSpot, Shopify and Google Sheets integration pages.
What it costs
Cost depends on the scope of the first project, the sequences and the volume.
Email and SMS automation
Request a quote
Quoted per project after a short review of your channels, volumes and systems.
Request a quoteWhat moves the price
- Number of sequences
- Number of triggers and systems
- List clean-up and consent records
- Domain and sender setup
- Reporting
- Support level
Questions we get asked
What is needed to send business SMS in the Philippines?
A provider account, an approved sender name where the provider requires one, contacts who have consented, and message content that avoids what telcos block. We set up the first three and write the fourth with you.
How is consent recorded and opt-out handled?
Each contact carries a consent field showing how and when consent was given. A reply that opts out updates the record and stops further sends.
Which tools can send the messages?
Mailchimp, ActiveCampaign, GoHighLevel or HubSpot for email, and Semaphore or Twilio for SMS. The right set depends on the tools you already use.
Can links be used in SMS?
They are restricted, because Philippine telcos block SMS with links or suspicious content. Messages are written to work without them where possible.
Next step
List the messages you send by hand today.
Tell us what triggers each one and how consent was collected. We will say how the sequences would run.