Service
Ecommerce automation that moves orders, stock and status updates between your systems
Selling on your own store and on marketplaces means the same order and the same stock count get copied between screens. We connect the channels so orders land in one list, stock is adjusted after each sale, customers get their updates and payouts are matched for the bookkeeper.
- Built for
- Online sellers on two or more channels
- Connects
- Shopify, WooCommerce and marketplace shops, where access is granted
- Staff role
- Pack and ship, keep SKU codes consistent
- Price
- Request a quote
For sellers who copy orders and stock counts between screens
The need usually appears when a second sales channel is added. One stock count now has to stay true in two places, and each order has to reach the same packing table.
- Online sellers on two or more channels
- Brands with their own Shopify or WooCommerce store plus marketplace shops
- Distributors starting to sell online
How it works
Map
Channels and process are mapped
Your sales channels, warehouse process and current tools are written down, including where stock counts are kept today.
Orders
One order list
Orders from each channel flow into one order list in a sheet or system, in place of a separate order management system for each channel.
Stock
Stock updated across channels
Stock levels are adjusted across channels after each sale and each delivery of new stock. This is the automated inventory management part of the build.
Alerts
Low stock and failed delivery alerts
Staff are alerted when an item reaches its reorder level or a delivery fails, with the order attached.
Updates
Customer order messages
Customers receive an order confirmation and shipping updates from courier tracking.
Payouts
Payouts and fees matched
Payouts and platform fees are matched to orders, ready for the bookkeeper to review.
From an order on any channel to a matched payout
- Order placed (Store or marketplace), Automated
- Order added to one list (Sheet or system), Automated
- Stock adjusted on each channel (SKU match), Automated
- Staff pack and ship (Fulfillment), Your staff
- Customer gets status updates (Courier tracking), Automated
- Payout matched to the order (For the bookkeeper), Automated
What Shopee, Lazada and TikTok Shop require
Each marketplace decides who may connect to its seller data. This is checked for your shop before a build is quoted.
- Own store
- Shopify and WooCommerce allow connections from the store admin. See the Shopify integration page for what connects and the limits.
- Shopee API, Lazada API and TikTok Shop API
- Each marketplace grants API access through its open platform after an application and review. Approval is the marketplace's decision.
- Where direct access is not granted
- An approved third-party connector or scheduled exports from the seller center are used. Exports update on a schedule, so stock counts follow the last export.
- Marketplace chat
- Chat automation inside marketplaces is restricted by the marketplaces themselves. Order questions on your own store chat or Page can be answered by an assistant.
What we need from you and what we handle
We need from you
- Store admin and seller center access
- A SKU list with consistent codes across channels
- Your stock process, including how new stock is received
- The person who handles fulfillment
We handle
- Mapping channels, the warehouse process and current tools
- The access check or application route for each marketplace
- Order consolidation and stock sync rules
- Low stock and failed delivery alerts
- Customer order messages and written handover notes
What a first project includes and what it leaves out
Included
- Order consolidation from up to two channels
- Stock sync rules
- Low stock alerts
- Customer order messages
Left out
- Marketplace app approval that the platform declines
- Product listing creation at scale
- Warehouse management software
Limits we state plainly
- Shopee, Lazada and TikTok Shop grant API access through their open platforms after an application and review. Where direct access is not granted, an approved third-party connector or scheduled exports are used.
- Marketplace chat automation is restricted by the marketplaces themselves.
- Stock sync is only as reliable as SKU discipline. Mismatched codes cause overselling.
- Buyer data from marketplaces is subject to their terms and the Data Privacy Act of 2012 (RA 10173). It is used for the order it belongs to.
Tools and channels involved
Shopify, WooCommerce, Shopee, Lazada and TikTok Shop seller connections, Google Sheets or an inventory app, PayMongo or Xendit, courier tracking and n8n.
See the Shopify, Google Sheets, GCash, QuickBooks and Messenger integration pages for what each one connects to.
What it costs
Cost depends on how many sales channels are connected and how each one grants access.
Ecommerce automation
Request a quote
Quoted per project after a short review of your channels, volumes and systems.
Request a quoteWhat moves the price
- Scope of the first project
- Number of channels or systems
- Marketplace access route
- Number of SKUs and stock locations
- Payment and accounting matching
- Support level
Questions we get asked
Which store and marketplace systems can be connected?
Shopify and WooCommerce stores connect from the store admin. Shopee, Lazada and TikTok Shop connect where the marketplace grants access, through a third-party connector it approves, or through scheduled exports.
What do Shopee, Lazada and TikTok Shop require for API access?
Each one grants API access through its open platform after an application and review. The requirements are set by the marketplace and are checked for your shop during scoping. Approval is not ours to promise.
How are stock counts kept in step?
Each product has one SKU code used on every channel. A sale or a stock delivery on one channel adjusts the count on the others. With scheduled exports the counts follow the last export, so a safety margin is agreed for fast-moving items.
Do we need an order management system first?
No. For a seller on two channels, one order list in Google Sheets is often enough. If you already use an inventory app, the build writes to that.
Can an assistant answer order status questions?
Yes, on your own store chat or Facebook Page, from the order list. Chat inside the marketplaces follows their rules. The ecommerce industry page covers the conversation side.
Next step
List the channels you sell on and where stock is counted.
Tell us which store and marketplaces you use and how an order reaches the packing table today. We will say what can be connected directly and what would run on exports.