Service
Appointment booking and reminders set up and connected to your calendar
Customers request or book a slot from your website, Facebook Page or chat without waiting for a reply. The booking lands in a shared calendar, staff are notified, and the customer receives a confirmation, a reminder and a link to reschedule. We set it up and connect it to the tools you already use.
- Built for
- Businesses that book by chat, call and notebook
- Connects to
- Google Calendar, GoHighLevel and similar calendars
- Staff role
- Keep schedules current, approve requests where needed
- Price
- Request a quote
For businesses that take visits by appointment
Booking by chat works until several people ask at once. An online booking flow gives every customer the same available slots, records each booking in one calendar and sends the reminders your staff would otherwise send by hand.
- Clinics and dental practices
- Salons and spas
- Law and accounting offices
- Repair and home services
- Tutorial and review centers
- Showrooms that take visits by appointment
What we set up
Booking
A booking page
Customers choose a service and an available slot, or send a request for staff to approve.
Calendar
A shared calendar
Each booking is written to the calendar your staff use, and the right person is alerted.
Confirm
Confirmations
A confirmation goes out by email, SMS or chat, with the date, the place and what to bring.
Remind
Reminders with a reschedule link
A reminder goes out before the appointment, with a link to reschedule or cancel.
Log
A no-show log
Attendance, no-shows and cancellations are recorded, so patterns are visible.
Waitlist
Freed slots offered again
A cancelled slot can be offered to a waiting list, where your booking tool supports it.
From a booking link to a logged appointment
- Customer opens the booking link (Site, Page, chat or QR), Automated
- Customer picks a service and a slot (Booking page), Automated
- Booking written to the calendar (Shared calendar), Automated
- Staff alerted or approve the request (Staff step), Your staff
- Confirmation sent (Email, SMS or chat), Automated
- Reminder with reschedule link (Reminder), Automated
- Attendance logged (Sheet or CRM), Automated
AI appointment booking through chat
The booking flow can run on its own with a booking page, or behind an assistant. When it sits behind the AI receptionist, a chat enquiry ends in a booked slot: the assistant answers the question, offers the booking link or takes the details, and staff see the result in the calendar.
An AI scheduling assistant still follows your rules. Services, durations, staff schedules, lead time and approval requirements are set by you, and the assistant does not offer a slot the calendar does not show as free.
Reminders by SMS, email and chat
Each reminder channel has its own rules. SMS in the Philippines is sent under a registered sender name and carries a per-message cost from the SMS provider. Reminders on Messenger, WhatsApp and Viber follow each platform's rules for messages sent outside an active conversation, which can require approved templates or customer opt-in. The channels that fit your customers and your accounts are confirmed during scoping.
Health appointments
Health appointment details are sensitive personal information under the Data Privacy Act of 2012. Reminders for clinics state the date, time and place, and do not state the treatment.
What we need from you and what we handle
We need from you
- Your services and how long each one takes
- Staff schedules and branch hours
- Booking rules: lead time, approval and cancellation
- Reminder wording
- Access to the calendar and the channels reminders will use
We handle
- Booking page setup with your services and slots
- Calendar connection and staff alerts
- Confirmation and reminder messages
- Reschedule and cancellation links
- The no-show log and a staff walkthrough
What a first project includes and what it leaves out
Included
- One booking page
- One calendar
- Confirmation and reminder messages on up to two channels
- A no-show log
Left out
- Deposit or payment collection, which is scoped with a payment gateway
- Multi-branch resource scheduling
- Migration from a practice management system
- SMS and booking tool fees, billed by the providers
Limits we state plainly
- SMS reminders in the Philippines need a registered sender name and carry a per-message cost from the SMS provider.
- Reminders on Messenger, WhatsApp and Viber follow each platform's rules for messages sent outside an active conversation. What your account may send is confirmed during scoping.
- Some booking tools make webhooks and connections available only on paid plans. The plan is checked before scoping.
- The calendar is only as accurate as the schedules staff keep in it.
Tools and channels involved
Google Calendar, Calendly, Cal.com or GoHighLevel calendars, an SMS provider such as Semaphore or Twilio, email, Messenger or Viber for confirmations, and n8n for the connections. The exact set is named in the scope.
What it costs
Cost depends on the number of calendars and reminder channels.
Appointment booking automation
Request a quote
Quoted per project after a short review of your channels, volumes and systems.
Request a quoteWhat moves the price
- Number of services, staff calendars and branches
- Number of reminder channels
- Approval rules and waiting list
- Chat assistant or CRM connection
- Deposit collection through a payment gateway
- Support level
Questions we get asked
Do we need to buy a booking system first?
No. If you already use one, we connect it where its plan allows. If you have none, the review recommends a tool that fits your services and channels.
Can customers book from Messenger or Viber?
Yes. The booking link can be shared in any chat, and a chat assistant can offer it during a conversation.
Can staff approve a booking before it is confirmed?
Yes. The flow can take requests that staff approve, or confirm the slot automatically for the services you choose.
Can it collect a deposit?
Deposit collection is possible through a payment gateway and is scoped separately, because each gateway has its own onboarding.
What does an automated calendar change for staff?
Bookings, changes and cancellations appear in one calendar with the customer details attached, and reminders go out without a staff member sending them.
Next step
Tell us how customers book with you today.
Describe your services, your schedule and how reminders are sent. We will say what a booking setup would include.