Before opening
Overnight messages already have a reply
Enquiries that came in after hours get an answer, and the customer's name, need and contact number are captured for the morning.
AI automation services
AI automation built and handed over running for Philippine businesses
Every enquiry answered, booked and handed to the right person. AI Automation Services builds AI assistants and automations that work inside Messenger, Viber, WhatsApp and the tools you already use. We set them up, test them on your own conversations, and hand them over running.
Works with the tools you already use
- Messenger
- Viber
- GoHighLevel
- HubSpot
- Odoo
- Google Sheets
Messenger Sample conversation
CustomerHi, do you have a slot for a cleaning on Saturday?
AssistantYes, Saturday morning is open. May I have your name and a contact number?
CustomerMaria, 09XX XXX XXXX
Becomes one record in your sheet or CRM
Booking request For staff to confirm
- Name
- Maria
- Service
- Cleaning
- Slot
- Saturday morning
- Contact
- 09XX XXX XXXX
- Owner
- Front desk
What the automation does while you run the business
Most owners we talk to do not need a lot of technology. They need the same questions answered the same way, and nothing dropped between chat threads.
Routine questions stop interrupting staff
Prices, hours, location, requirements and availability are answered from your own information, so the front desk keeps its attention on people in the room.
The right person gets the conversation
Complaints, special cases and anything the assistant should not decide go to a named person, with the full chat attached.
End of day
One record instead of six chat threads
Bookings, leads and follow-ups land in a sheet or CRM your team already checks.
Where your customers already are
The assistant works on the channel your customers already message, and each channel has its own platform rules.
- Messenger
- Replies to Facebook Page messages and ad enquiries. See the Messenger chatbot and the Messenger integration.
- Viber
- Chatbots and business messages, arranged through Viber or its official partners. See the Viber chatbot.
- A business number on the WhatsApp Business Platform with approved templates. See the WhatsApp chatbot.
- Phone calls
- An inbound voice assistant that answers your business line and transfers to staff. See the AI voice assistant.
- Website chat
- A chat widget on your site that answers from your approved material. See the AI chatbot for business.
Services at a glance
Each service is scoped and quoted for your business. Open one to see the workflow, what we need from you and what is included. The full menu, including integrations, is on the services page.
- GoHighLevel
- HubSpot
- Odoo
- n8n
- Google Sheets
- AI receptionistAnswers new enquiries, takes booking details and hands over to your staff.
- AI chatbot for businessAnswers customer questions from your own documents, with a clear handoff when it is unsure.
- Messenger chatbotReplies to your Facebook Page messages and ad enquiries, and captures orders and bookings.
- Business process automationConnects your forms, sheets, CRM and messages so routine steps happen without retyping.
- AI consultingA written roadmap of what to automate first, what it needs, and what to leave alone.
See all 32 services, including the WhatsApp and Viber chatbots, CRM automation, voice and follow-up.
Industries
Conversations we automate most often
The same pattern shows up across trades: a customer asks something, someone has to answer, and a booking or order has to be recorded. The details differ.
Clinics and dental
Appointment enquiries
Service and schedule questions, new-patient details, booking requests and reminders. Symptom questions go to staff.
CustomerDo you do whitening, and is there a slot this week?
AssistantWe do. Let me take your details so the front desk can confirm a slot.
Real estate brokers
Listing enquiries
Price and location questions, viewing requests, lead details sorted by project and passed to the right agent.
CustomerIs the 2-bedroom unit still available? Can I view it?
AssistantHere is the price and location. I will pass your viewing request to the agent for this project.
Ecommerce sellers
Order questions
"Still available?", shipping areas, payment options and order status, with orders captured into a sheet.
CustomerStill available? Do you ship to Cebu?
AssistantYes, it is in stock and we ship there. Send your name and address and I will log the order.
Logistics and delivery
Status and quotation requests
Tracking questions, rate requests and pickup bookings, with exceptions flagged to dispatch.
CustomerWhere is my parcel? Also, can I get a rate for a pickup?
AssistantI will check the status now. For the rate I need the pickup and drop-off areas.
How a project runs
From first call to a working assistant
The order below is the order we work in. Dates are agreed in the written scope for your project.
Assessment call
You describe how enquiries and routine work arrive today. We ask about channels, volumes, tools and who handles what.
Written scope and quote
You receive a plain document: what will be built, what it connects to, what we need from you and what it costs.
Build and test on your own conversations
We set up the assistant with your information and test it against real questions from your inbox before it talks to customers.
Handover
We switch it on, show your staff how handoffs arrive and how to change answers, and leave you written notes.
Support
Changes and fixes after launch are quoted separately, so you decide how much help you want.
First project
What a first project includes and what we will not do
Included
- A mapped workflow for one process or channel, agreed with you before building
- The assistant or automation, set up in accounts you own
- Handoff rules: what it answers, what it passes to a person, and to whom
- Testing against real questions from your own chats
- Staff walkthrough and written handover notes
We will not
- Invent reviews, testimonials or results to make the work look better
- Let the assistant guess on complaints, medical, legal or price-negotiation questions
- Send bulk or unsolicited messages that break Meta, WhatsApp or Viber rules
- Keep or reuse your customer list for anything other than your project
- Promise a specific number of leads or sales
Questions we get asked
Do I have to change the tools I use?
Usually not. We connect to what you already use, such as your Facebook Page, a Viber or WhatsApp business number, Google Sheets, a booking tool or GoHighLevel. If something does not connect cleanly, we say so in the scope.
Will the assistant reply in Taglish?
It can reply in the language your customer writes in. We test with real examples from your own chats before launch, and you decide the tone it should use.
Does this replace my staff?
No. It takes the repeated first replies and the data entry. People still handle decisions, complaints and anything that needs judgement.
How much does it cost?
It depends on channels, volume and the systems involved. The pricing page explains what drives cost and how quoting works.
Can you connect the software we already use?
Most tools with an API or an export can be connected. The integrations page lists the platforms and what each one requires. See also how we work and the tools we use.
What happens after I send an enquiry?
We read it, reply with any questions, and arrange an assessment call. After the call you receive a written scope and quote. Nothing is built until you approve it.
Next step
Tell us where your enquiries pile up.
Send a short description of your channels and your busiest questions. We will tell you what can be automated and what should stay with your staff.
