Location
AI automation for Metro Manila businesses
Metro Manila businesses tend to run across several branches, several cities and several inboxes at once. We set up AI assistants and automations that give those branches one way of answering, booking and recording, and we deliver the work remotely.
- Area
- Makati, Taguig, Quezon City, Pasig, Manila and the rest of the capital region
- Delivery
- Remote: video calls, shared documents and your own accounts
- Typical shape
- Several branches or departments sharing one customer inbox
What a Metro Manila build usually has to handle
- Multi-branch clinics and dental groups
- One Facebook Page, several branches. The assistant asks which branch the patient wants before it takes booking details, and each front desk confirms its own slots. See clinics and dental practices.
- Brokers and developer sales teams
- Condominium enquiries arrive from portals, ads and Page messages at the same time. Each one is logged with its project and source and assigned to a salesperson. See real estate.
- Head offices and shared service teams
- Finance, HR and admin teams in the business districts move the same data between sheets, email and an accounting system. That is business process automation work.
Questions a Metro Manila inbox repeats
Samples written for illustration. They are not client conversations.
Which branch is nearest to me, the Makati one or the Quezon City one?
Answered from the branch list and addresses you provide. The assistant then asks which branch to book with.Is the unit still available, and can I view it this weekend?
Availability is answered from the listing sheet your team maintains. The viewing request goes to the assigned salesperson to confirm.Do you have parking, and what time do you close on a Saturday?
Answered per branch, from details each branch keeps current.
Channels Metro Manila customers tend to use
- Messenger for first contact
- New customers usually write to the Facebook Page first, often from an ad.
- Viber for existing customers and groups
- Viber is common for repeat customers, corporate accounts and community groups. Viber bots run on Viber's commercial terms, which we confirm before scoping. See the Viber integration page.
- Email and web forms for companies
- Corporate buyers and procurement teams still send formal requests by email, so the build covers the inbox as well as chat.
How the work is delivered
The work is delivered remotely. Discovery, build reviews and the staff walkthrough run over video calls and shared documents, and the assistant is set up in accounts in your name. The steps are on the how we work page.
A project with several branches needs one named contact at head office and one per branch for testing. If a site visit would help your project, say so in the quote request and it is scoped with the project.
Customer data across branches
When several branches share one inbox, the build sets who can see which conversations. Personal data is handled under the Data Privacy Act of 2012 (RA 10173), and the assistant asks only for what a booking or enquiry needs. No outcome is guaranteed, and examples on this page are samples.
Next step
Tell us how many branches share your inbox.
Describe your branches, the channels customers use and who answers today. We will say what one shared assistant would take on and what stays with each branch.